Privacy Policy

Effective Date: January 9, 2024.

How we process and protect your personal information

Cleaner Hub is a product provided by our company. When you use our services, we may collect and use your information. We hope to explain to you through this Privacy Policy how we collect, use, store and share this information when using our services, as well as the ways we provide you with access, update, control and protect this information. This Privacy Policy is closely related to the Cleaner Hub services you use. We hope that you will read it carefully and make the choices you think appropriate according to the guidance of this Privacy Policy when necessary.

Your use or continued use of our services means that you agree that we collect, use, store and share your information in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy or related matters, please contact us at [email protected].

Collected Information

When you use our application, the following information will be collected:

I. Basic device parameters

1. Hardware configuration information

Device model - manufacturer and device model identification

Screen parameters - screen resolution

Processor information - CPU model, number of cores, usage rate

2. System operation status

Operating system - Android version number

Memory management - total RAM capacity, real-time usage rate

Device identifier - advertising ID, device unique code

II. Battery performance data

1. Battery properties

Design capacity (mAh), health status

2. Real-time monitoring indicators

Current power (percentage and actual capacity)

III. Environment and auxiliary information

1. Network status - connection type (Wi-Fi/4G/5G), signal strength, IP address

2. Application operating environment - application version number, SDK compatibility; background process resource usage

IV. Data collection purpose description

With the above information, Meta Audience Network is equipped with several key features to improve ad delivery and performance. These features include:

Precise ad delivery: The network can adjust ad creatives based on device models. This ensures that the displayed content is optimized for the user's specific device, thereby improving the user experience.

Performance optimization: It adjusts ad loading strategies based on memory usage. This helps prevent long loading times or app crashes, ensuring a smoother user experience.

Anti-fraud monitoring: The network can identify abnormal accounts by device ID. It helps detect and prevent fraudulent behavior, such as false clicks or impressions.

Together, these features build a more efficient and secure advertising ecosystem.

Log Data

During your use of this application, we will automatically collect detailed information about your use of our services and store it as service logs. These logs are an important part of our efforts to provide you with a seamless and optimized user experience. The information collected includes, but is not limited to, service access time, access frequency, usage duration, and event information such as errors, crashes, restarts, upgrades, and other log information generated when using the device.

These service logs help us understand the use of the application, identify possible technical problems, and improve the overall performance and functionality of our services. They enable us to track the performance of the application, solve problems efficiently, and ensure that we consistently provide users with a high-quality experience.

In this case, we will anonymize and de-identify such information unless you explicitly consent to share your personal information or applicable laws and regulations require otherwise.

Please note that the above information is essential for us to provide services. If you choose not to provide it, we may not be able to provide you with all the services related to this application, nor can we ensure the optimal performance and functionality of our services. By using our application, you consent to our collection and use of these service logs in accordance with the provisions of the Privacy Policy. If you have any questions or concerns about our data collection practices, please feel free to contact us.

Your Rights under the GDPR

Under the GDPR, you have the following rights:

Right to access – You have the right to request access to your personal data that we hold, and to request that this information be updated or deleted.

Right to rectification – You have the right to request that we correct any incomplete or inaccurate information we hold about you.

Right to object – You have the right to object to our processing of your personal data based on legitimate interests.

Right to erasure – You have the right to request that we delete or remove your personal data.

Right to data portability – We will provide your personal data in a machine-readable format when necessary.

Right to withdraw consent – You have the right to withdraw your consent to the use of your personal data at any time.

How to exercise your rights?

You can exercise your rights in the following ways:

I. Direct operation

To exercise any of these rights, please contact our Data Protection Team by email. To ensure the security of your data and verify your identity, we may need additional information or documentation from you before we can process your request. Once your identity verification is complete, we will respond to your request as soon as possible and within the time limits set out in the GDPR.

In addition, if you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with a data protection authority. If you are located in the European Economic Area (EEA), you can contact your local data protection authority for further assistance and information.

We are committed to protecting your privacy and ensuring compliance with data protection laws. If you have any questions or concerns about your rights under the GDPR or how we process your personal data, please feel free to contact us.

II. Contact us

If you are unable to do so yourself, please contact us at the following email address: [email protected].

Mobile Devices

You can manage the use of your personal information through your mobile device settings:

Ad personalization – Android devices can choose to "opt out of interest-based ads".

Location Information - Disable the collection of location information through your device preferences.

Children's Privacy

We are committed to protecting children's privacy and ensuring compliance with applicable laws and regulations. Our services are designed for users aged 13 and above. We do not intentionally collect personal information from children under the age of 13. If you find that we have inadvertently collected personal information from a child under the age of 13, please notify us immediately at [email protected]. Upon verification, we will immediately take steps to delete such information from our system. We are committed to creating a safe and secure online environment for all users and attach great importance to our responsibility to protect children's privacy.

Changes to this Privacy Policy

We reserve the right to modify or revise this Privacy Policy at any time to reflect changes in our services, business practices or legal obligations. Such changes may be due to changes in industry standards, updates to our applications or services, or changes in applicable laws and regulations. We will post the updated Privacy Policy on this page to ensure transparency and keep you informed of our data practices.

We encourage you to check this page regularly for the latest information on our privacy practices. Your continued use of our services after the changes are posted constitutes your consent to the revised Privacy Policy. However, we understand the importance of trust and transparency and will always strive to clearly and candidly inform any changes to our privacy practices. If you have any questions or concerns about our Privacy Policy or its updates, please feel free to contact us.

Contact Us

If you have better comments or suggestions, please let us know by email: [email protected]

Additional:

Third-party SDK instructions

We may share necessary personal information with authorized third-party partners (including technical service providers, data storage service providers, after-sales service service providers, marketing service providers, third-party SDK service providers, etc.) to perform certain functions or provide you with better services and a better user experience. We may embed third-party SDKs or other similar applications of authorized partners in this application.

Analytics tools

· Google Analytics

Provider: Google

Analysis type: User behavior

· Firebase Analytics, Crashlytics

Provider: Google

Analysis type: User behavior and crash/ANR reports

Advertising provider

Admob SDK

Provider: Google

Analysis type: Device data, Ad interaction information

Pangle SDK

Provider: Pangle

Analysis type: Device data, Ad interaction information

Meta Audience Network SDK

Provider: Meta

Analysis type: Device data, Ad interaction information